The rise of collaboration tools like Slack and MS Teams has brought about new challenges for legal departments. While these platforms have become the new water cooler in remote workplaces, they pose unique information governance and ediscovery challenges. This is due to the informal and casual nature of chats on these platforms, which includes the use of emojis, memes, and GIFs, making it difficult to preserve, collect, or produce these messages for legal matters and investigations. Additionally, the complexity of collaboration data, which spans across multiple channels, adds to the difficulty. Furthermore, the sheer volume of data generated on these platforms has increased exponentially since the pandemic, making it challenging for legal departments to review the messages effectively.
That's why we've created this four-part blog series to discuss challenges with Slack and MS Teams before and during litigation and how technology can help, as well as best practices.
